Employee empowerment

Self Service software delivers employee empowerment

The value in and importance of employee engagement and well-being came to the top of the HR agenda last year; with HR teams focussed on supporting staff in an way they could to ensure they retained an engaged and motivated workforce throughout a period of stress and uncertainty.

No one could have anticipated the changes to the workplace that have taken place or the many challenges that have been experienced. The move to remote working has lasted far longer than originally expected and it looks like it’s here to stay; in hybrid form with office working at the very least. A take away from all the change is that the multitude programmes for employee well being were placed under the microscope and then dissected to establish if they’re doing their job.  And, without a doubt, technology came to the forefront.

A lot of employees are engaged at a very emotional level and feel an instinctive commitment to their employer. This emotion drives behaviour and engaged employees frequently exhibit elevated levels of enthusiasm for and dedication to the business. There’s little doubt that engaged employees can produce beneficial outcomes. Initiatives to support well-being can be met with enthusiasm simply because the individual feels valued and not alone.

Providing employees with the right tools to support them and deploying technologies that enhance the work experience should be a priority for any business. The idea is not to disengage the employee from others whilst working remotely, but to minimise the time required to complete routine and time consuming tasks. Administrative work is a necessary part of any job, but employees bogged down by admin may become bored and forget what they love about their job. With tools that minimise the routine an employee is free to pursue activities that create engagement with others and support their work-life balance; delivering a holistic approach from HR that will be the way forward in the future.

Global software provider, Frontier Software recommends the introduction of self service software to empower employees, by delivering access to their personal information 24/7.

Access via a range of devices, including mobile, ensures employees have access to data as and when it suits them, consequently enhancing their employee experience.

Self Service offers benefits that support employee engagement such as:

  • Increased employee autonomy
  • Increased employee input into decision making
  • A basis for learning, performance appraisal and career planning

Self Service aids the processes underpinning employee engagement, such as easy to use leave administration and on-line access to pay data. When coupled with the potential cost savings and efficiencies for your business, it offers a practical, effective tool to facilitate engagement and produce positive outcomes! Now is a perfect time to consider the benefits of software that makes life simpler and, by adding Self Service to your HR tool kit, you reap the rewards of employee engagement.

Article originally published on HR Grapevine May 2021.